Frequently Asked Questions

01.

incorrect password
You may have mistakenly inserted a space before
or after the password. You must respect capital letters
or lowercase.

02.

Numerical control
Digital photos are sent to you automatically in
within 10 minutes of payment for your order.
Remember to monitor your spam emails.

03.

Delivery delay
The deadline is 2 to 3 weeks following the deadline to order
which is listed on the previous page. After this time, costs of
$12 will be automatically added to your order for shipping.

The photos are delivered directly to the school and given to your child.

You always have the option of having it delivered directly to your home includingvariable shipping costs depending on your order.

04.

world of payment accepted

The only method of payment is PAYPAL and STRIPE an easy and safe wayand easy to use. Cards accepted are: VISA, MASTERCARD, AMERICAN EXPRESS and DEBIT CARDS

*** You do not need a Paypal account to proceed with payment ***

05.

My payment seems to have gone through 2x. For what?

Being the first transaction on my site, your bank simply suspended the amount of your invoice.

Don't worry. The money is delivered directly to your account within 24 hours of your transaction.

06.

Where can I get my photos developed?

The quality of the photos you upload is at its maximum. It gives you therefore impeccable quality and the possibility of making the enlargements you want.

So I recommend you to print your photos in a professional laboratory such as:

http://ytlab.com

http://www.costco.ca

http://www.laminage.net

***IMPORTANT***

1: NEVER check "automatic correction" because thiswill change the color contrast in the image.

2: Make sure to crop your photos to the correct size if you are making enlargements.

07.

Cancellation of your order

Your order is sent to our laboratory a few minutes after
have received your payment. It is therefore impossible for us to cancel
your order if you made a mistake.

Ordering your photos online is simple and offers many advantages
Here's how it works: you are taken directly to your photo album for which you have exclusive access. Once in your album, you are free to choose the photos you like the most and decide how you want to order.